Terms & Conditions

Delivery minimum order

Minimum orders for melb metro* delivery are $29.95

Minimum orders for Country delivery (<100kms from Melb CBD) are $200.00.

Minimum orders for Country delivery (>100kms from Melb CBD) are $300.00.

No minimum orders for ONLY DRY GOODS Australia wide 

Melb Metro* (30kms from Melb CBD)

Delivery cost & days

Products consisting of refrigerated, dry goods and/or perishables (VICTORIA ONLY)

PLEASE NOTE THAT ALL OUR DELIVERIES ARE MADE IN REFRIGERATED VEHICLES

Location

Minimum Purchase /Order Amount(Excluding Delivery Charge)

 

Delivery Charge

Delivery Days

Melbourne Metro* (Up to 30klms from Melb CBD)

$29.95 - $100.00

$8.50

Wednesday

 Melb Metro* (Up to 30kms from Melb CBD)

$100.01 & over

FREE

Wednesday

$29.95 - $100

$8.50

Wednesday

 

$199 & over

FREE

Wednesday

Vic Country - No more than 100klms from Melbourne CBD

$200 - $250

$25.95

Monday - Saturday

 

$250 - $350

$12.95

Monday - Saturday

 

$350 & over

$9.95

Monday - Saturday

Vic Country - Greater than 100klms from Melbourne CBD - (By Prior Arrangement Only) 

$250 - $750

$35.95

Monday - Saturday

 

 

$750 & over

$19.95

Monday - Saturday

 

Products consisting of ONLY DRY GOODS

Location

Weight

Cost

Delivery Days

AUSTRALIA WIDE

0 - 250g

$4.95

Monday - Friday

 

250g - 500g

$6.95

Monday - Friday

 

500g - 1.5kg

$9.50

Monday - Friday

 

1.5kg - 4.5kg

$15.00

Monday - Friday

 

4.5kg - 10kg

$19.50

Monday - Friday

 

10kg - 20kg

$24.95

Monday - Friday

 

 

All orders including refrigerated goods (tofu, dairy, etc) will require immediate refrigeration upon delivery, please note that this is your responsibility to arrange.

 

Please note that you will need to allow 2 – 4 working days for delivery from the

day of ordering. We will contact you via phone or email to confirm when your day of delivery will be and advise you if we are unable to supply you with any goods

which you have orders, we are also pleased to suggest and provide with your approval an alternative.

 

PLEASE NOTE:

 

Orders including bread or Aphrodite bath milk are to be received no later than Thursday 6pm to ensure delivery the following week.

 

Checking an Order

If you have any questions about an order that you have placed with us please contact us on:

TEL: 03 9435 9587

Email orders@organicworks.com.au

 

Order Replacement & Refund Policy

Should any items be damaged we will gladly replace it for you or refund you the whole amount.

 

Order of Alcohol

Please note that under the Liquor Control Reform Act 1998 for Victoria, it is an offence:

To supply alcohol to a person under the age of 18 years (Penalty $2000);

 

Vouchers & Credits

 All vouchers and credits will automatically expire no more than 12 months after the issue date.

 

 

 

 

 

 

 

For a person under the age of 18 years to purchase or receive liquor (Pe